The Employees’ Provident Fund Organisation (EPFO) is committed to providing efficient, transparent, and accessible services to all its members. The EPFO Member Portal has been designed to help employees manage their Provident Fund accounts and access related services online with ease. If you require any assistance, clarification, or support, EPFO offers multiple channels to address your concerns promptly.
Online Support & Grievance Redressal
Members are encouraged to use the EPFO’s online grievance management system, EPFiGMS, available through the Member Portal. This platform allows you to register grievances related to Provident Fund, Pension, Insurance (EDLI), UAN, KYC, or claim settlement. You can also track the status of your grievance online for timely updates and resolution.
Helpdesk & Call Center
For immediate assistance, members may contact the EPFO Helpdesk through the toll-free number 14470. The call center provides support for UAN activation, passbook access, claim status, KYC issues, and other portal-related queries. Trained representatives are available to guide you in multiple languages during working hours.
Email Support
Members can also seek support via email for technical issues or general queries related to the EPFO Member Portal. While writing, please mention your UAN, registered mobile number, and a brief description of the issue to help us assist you more efficiently.
Regional & Field Offices
EPFO has a wide network of regional, zonal, and field offices across India. Members may visit the nearest EPFO office for matters that require physical verification or in-person assistance. Office addresses and contact details are available on the EPFO portal.
Important Guidelines
- Keep your UAN and registered mobile number active and updated.
- Do not share sensitive information such as OTPs or passwords with anyone.
- Use only the official EPFO Member Portal for transactions and services.
EPFO values its members and strives to ensure that all queries and concerns are addressed efficiently. We are continuously working to improve our support systems and enhance your experience on the EPFO Member Portal. Your trust and cooperation help us serve you better and secure your financial future.